Services, ITSM, the four Ps, and the service life cycle - ITIL Video Tutorial | LinkedIn Learning, formerly Lynda.com
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Services, ITSM, the four Ps, and the service life cycle - ITIL Video Tutorial | LinkedIn Learning, formerly Lynda.com
After watching this video, you will be able to list and describe the ITIL® v3 conception of core service management concepts, including what services are, what service management is, the four Ps of service management, and the service life cycle.
Aug 30, 2023
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