Help desk software has become much more than a system for tracking tickets. Many platforms now function as the operational backbone of IT support, connecting workflows, self-service, asset data, ...

Features: AI is redrawing the enterprise software stack, turning applications into agents, data into context, and workflows ...

Developer productivity has become one of the hardest topics for engineering leaders to measure well. The old signals are no longer enough. Commit volume, ticket counts, pull request totals, and lines ...

LogRocket's Galileo AI watches user sessions, identifies the issues that matter most, and now automatically routes them to coding agents in ...

Once, tracking tech meant counting laptops in a closet. Today, IT, procurement, and operations teams juggle SaaS contracts, ...

Block deployed the Builderbot agent framework across its codebase to automate complex cross-service software development ...

A rogue AI agent using compromised developer credentials breached the Fedora software supply chain and merged defective code ...

Learn how to move enterprise AI agents from copilots to production with secure runtimes, trusted data, governance, ...

Apiiro, the Guardian Agent acting as the control plane for Agentic Development Security, today announced that it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Software Supply ...

Apple’s new Siri AI finally delivers on its promise. After 48 hours of testing, here’s how it compares to Gemini.

CloudRadial, a leading software company dedicated to bridging the gap between IT service delivery and client success for Managed Service Providers (MSPs), today announced a major update to Storefront, ...