HR's role is to provide crisp planning and enable leaders to deliver hard news humanely, push for meaningful support, and stay grounded in what the business can afford.

CMOs are often at the roots of change by driving the business case for better CX and for getting the data to transform the customer lifecycle. Professors David A. Garvin and Michael Roberto writing ...

Ensuring alignment in an organization boosts its change-readiness. How well are values and priorities aligned? What about leadership behavior and expectations?

In today’s fire service, many speakers talk about the need for organizational change, and it’s a subject worthy of discussion. Many departments face changing dynamics that will either bend or break ...

The clock strikes midnight. Confetti rains down as the band triumphantly breaks into their traditional rendition of Auld Lang Syne. Optimism for the upcoming year is projected by the corporate ...

A strategy-centered approach to change management is critical to executing organizational shifts that align with business priorities and drive impact. But because many strategic plans prioritize the ...

According to the Harvard Business Review, inefficient processes can reduce up to 20% of a business's productivity. To combat this, Enterprise Resource Planning (ERP) systems have emerged as a remedy ...

As an academic, two of the courses I have taught this year have been of great significance to students. One is Stress and Resilience at Work, and the other is Organizational Change. Many students have ...

This post was coauthored by Paul B. Thornton. We live in a world that is constantly changing, and ever more quickly. This means that to keep up, organizations and their leaders need to promote ...

Change can be daunting. It's not just about creating a business case for a new system, mastering new processes or implementing a new technology — it's about managing the people who must transition to ...

Compstat and Organizational Change in the Lowell Police Department by James Willis, Stephen Mastrofski, David Weisburd, and Rosann Greenspan, examines the special challenges and opportunities that ...